Job Title: Operations Administrator
Reporting to: Operations Manager
Job Type: Permanent, full-time
Location: 4th Floor, The Porter Building, Slough SL1 1FQ
Pay: £25,000.00 per year
About AFL Group:
AFL Group is a major player in the fast-moving car and van leasing sector, renowned for its award-winning customer service and innovation. Our company is built on strong values of Honesty, Hard Work, and Innovation. Headquartered in the new, modern appointed Porter Building, adjacent to Slough train station, AFL Group employs fifty people and offers a spacious, well-appointed working environment with breakout space.
About the Role:
As an Operations Administrator, you will be crucial in ensuring the accuracy and efficiency of our deals post-sales. Your responsibilities will include:
- Processing credit applications with our finance partners.
- Producing, checking, and obtaining all necessary financial documents to secure funding authority from funders.
- Administering the entire process from the point of order, collaborating closely with funders, dealers, and suppliers to meet all SLAs.
- Managing all post-order paperwork, including customer and dealer financial documents.
About You:
You should bring strong customer service experience with a proven track record of delivering to high standards. If you do not have an automotive leasing background, you must demonstrate strong administrative skills, the ability to juggle priorities and deadlines, logical thinking, attention to detail, and a confident telephone manner to keep customers updated.
What We Offer:
- Holiday entitlement starting at 24 days (plus Bank Holidays), rising to a maximum of 30 days with service.
- Stakeholder pension scheme.
- Induction and ongoing training.
- Team building and networking events.
- Subsidised parking.
- Company events.
- Health insurance
What Success Looks Like:
Success in this role means that colleagues from the sales and procurement teams rely on you to progress deals with speed, accuracy, and excellent communication. You will be a valued member of the operations team, contributing to the company’s financial and business goals and earning respect from senior management. Over time, you will seek further development and opportunities to showcase your skills beyond your current role.
Schedule:
- Monday to Friday
Supplemental Pay Types:
- Quarterly bonus ( Subjected to performance)
Ability to Commute/Relocate:
- Slough, SL1 1FQ: Reliably commute or plan to relocate before starting work (required).
Work Location:
- In person
Join AFL Group and be part of a dynamic team where your contributions are valued, and your professional growth is supported. Apply now to become our next Operations Administrator!